Transferring Domains
December 20th, 2007
Each domain ‘type’ has it’s own transfer method - please follow the instructions below;
UK Domains (.co.uk .org.uk .ltd.uk .me.uk etc.)
What do I need to do ?
To transfer a .uk domain, you will need to instruct your current host to change the IPSTAG (this is a code that identifies us in the UK domain registry) - the IPSTAG is TITAN
How long will it take ?
This process is very quick to complete, and normally takes a matter of minutes to process. Once we have control of the domain we can update the nameserver records to point to our network - this process will take upto 24 hours to propagate across the Internet.
Will it cost anything ?
We don’t charge to accept inbound transfers of .uk domains - however you’d need to check with your registrar whether they charge any fees to transfer domains out.
International Domains (.com .net .org .info .biz .eu)
What do I need to do ?
We’d first recommend changing the nameservers on the domain - this will enable the domain to point to the hosting services you have with ourselves whilst the transfer takes place. Our nameservers are:
ns1.titaninternet.co.uk
ns2.titaninternet.co.uk
ns3.titaninternet.co.uk
To transfer the domain, you will need to ask your current registrar to:
1. Unlock the domain name (this is a security lock to prevent fraudulent transfers)
2. Provide the EPP AUTH-ID (this is a security code issued by the registrar to allow you to make a transfer)
Once we have that information, we will submit this transfer request via our registrar, Joker.com.
Joker.com will then generate transfer approval emails to the owner and adminstrative contacts listed in the domain’s WHOIS records. Upon receiving these emails you must confirm the transaction, and after that, the domain transfer will proceed.
How long will it take ?
Please allow up to 7 working days for a domain to be transferred.
Will it cost anything ?
There is a mandatory policy by the domain registry to renew the domain registration for a period of 1 year upon transfer. We will charge you £15+VAT for this service.
CentralNic Domains (.uk.com .eu.com)
What do I need to do ?
Please instruct your current registrar to release the domain to our CentralNic account “H60269″
How long will it take ?
This process is quick to complete, and normally is completed within one day. Once we have control of the domain we can update the nameserver records to point to our network - this process will take up to 24 hours to propagate across the Internet.
Will it cost anything ?
We don’t charge to accept inbound transfers of CentralNic domains - however you’d need to check with your registrar whether they charge any fees to transfer domains out.
UKERNA / JANET Domains (.ac.uk .gov.uk)
Transferring these domains is slightly more complex - please contact our support team for further assistance on these transfers
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