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Live Meeting 2005 not being upgraded?
By chris dalby | October 25, 2007
I was told today that my Live Meeting site will not be upgraded from 2005 to 2007 before I come for renewal in January 2008.
This is not down to Microsoft but the service provider that I buy Live Meeting from. Effectively what this means is that my site will only be upgraded at the renewal stage and even then it looks touch and go.
It appeared to me from the conversation that I had that new Live Meeting purchases can be rolled out with Live Meeting 2007 straight away and it appears that existing sites are only be upgraded at the renewal stage, rather than when Live Meeting 2007 became available as was widely quoted by Microsoft.
I’m not best pleased to say the least. This sort of policy is not designed with the customer in mind and most definately does nothing to encourage the retention of my business with that servce provider. What it does do is annoy the hell out of me and encourage me to shop around with the other service providers, which will ultimately give me a better deal anyway.
Topics: Live Meeting, Tech Watch |